Artificial intelligence (AI) is one of the most transformative technologies of our time. It has the potential to revolutionize every industry, from healthcare to education, from finance to entertainment, from agriculture to defense. AI is already changing the world in many ways, and it will continue to do so in the next decade and beyond.
However, AI is not a cheap technology. It requires huge amounts of computing power and data-crunching to perform tasks that normally require human intelligence, such as reasoning, learning, decision making, perception, and natural language processing. To meet the growing demand for AI services and applications, the leading tech companies who dominate the global cloud market are investing billions of dollars in building and expanding their cloud capacity.
Cloud computing is the delivery of computing services, such as servers, storage, databases, networking, software, analytics, and intelligence, over the internet. Cloud computing enables users to access and use these services without having to own or manage the physical infrastructure. Cloud computing also offers benefits such as scalability, reliability, security, and cost-efficiency.
The three tech giants who together account for more than half of the global cloud market are Amazon, Microsoft, and Google. These companies are also the leaders in AI research and development, and they offer a suite of state-of-the-art AI tools and services to their cloud customers. Each of these companies wants to win new customers and retain existing ones by providing them with the best AI solutions and enhancing their core products with AI capabilities.
To achieve this, the three tech giants are pouring billions of dollars into their cloud capacity, especially for the generative AI systems that require massive amounts of computing power. Generative AI is a type of AI that can create new content or data, such as images, text, audio, or video, based on existing data or models. Generative AI can be used for various purposes, such as content creation, data augmentation, data synthesis, data anonymization, and data compression.
According to a report by the Financial Times1, the three tech giants have boosted their investment in computing infrastructure over the past few years. Capital spending rose to a combined $42 billion in the three months to September 2023, almost 20 percent more than the same period in 2021. That figure, which comprises reported corporate capex from Alphabet (Google’s parent company) and Microsoft and Amazon’s businesswide investment in property and equipment, marked a 10 percent rise from the quarter to June. Analysts expect the pace of cloud-related spending to accelerate next year.
Executives from the companies said last month that significant chunks of capital spending are going towards the generative AI systems that require huge amounts of computing power and data-crunching. Amazon chief executive Andy Jassy predicted that generative AI will drive “tens of billions in revenues”. The three tech giants are vying to increase their shares of the cloud market and must remain competitive in AI to hold on to their customers. Each wants to win new customers with a suite of state-of-the-art AI tools and services, and use the technology to enhance other core products.
The rivals “have to compete on generative AI or they’ll lose relevance and market share”, said Jeff Pearson, managing director at technology consultancy Slalom. “All that is going to require a tremendous amount of capex”, for equipment such as servers and data centers.
Some examples of the generative AI systems that the three tech giants are investing in are:
- Amazon Web Services (AWS): AWS is the world’s largest cloud provider, with a market share of 32 percent in the second quarter of 2023, according to Synergy Research Group. AWS offers a range of AI services, such as Amazon Rekognition (image and video analysis), Amazon Comprehend (natural language processing), Amazon Lex (conversational interfaces), Amazon Polly (text-to-speech), Amazon Transcribe (speech-to-text), Amazon Translate (machine translation), and Amazon SageMaker (machine learning platform). AWS also offers generative AI services, such as Amazon Kendra (enterprise search), Amazon Personalize (personalization and recommendation), Amazon Forecast (time series forecasting), and Amazon CodeGuru (code review and optimization). AWS is also developing its own custom chips, such as Inferentia (for machine learning inference) and Trainium (for machine learning training), to boost its cloud performance and efficiency.
- Microsoft Azure: Azure is the second-largest cloud provider, with a market share of 20 percent in the second quarter of 2023, according to Synergy Research Group. Azure offers a range of AI services, such as Azure Cognitive Services (vision, speech, language, decision, and web search), Azure Machine Learning (machine learning platform), Azure Bot Service (conversational interfaces), Azure Databricks (big data analytics), and Azure Synapse Analytics (data warehouse). Azure also offers generative AI services, such as Azure Text Analytics for Health (healthcare text analysis), Azure Form Recognizer (form extraction and analysis), Azure Video Analyzer (video analysis and annotation), and Azure Immersive Reader (text comprehension and accessibility). Azure is also developing its own custom chips, such as Brainwave (for machine learning inference) and Project Olympus (for machine learning training), to boost its cloud performance and efficiency.
- Google Cloud: Google Cloud is the third-largest cloud provider, with a market share of 9 percent in the second quarter of 2023, according to Synergy Research Group. Google Cloud offers a range of AI services, such as Google Cloud Vision (image analysis), Google Cloud Speech (speech-to-text and text-to-speech), Google Cloud Natural Language (natural language processing), Google Cloud Dialogflow (conversational interfaces), Google Cloud Translation (machine translation), and Google Cloud AI Platform (machine learning platform). Google Cloud also offers generative AI services, such as Google Cloud AutoML (automated machine learning), Google Cloud Document AI (document analysis and understanding), Google Cloud Video AI (video analysis and annotation), and Google Cloud Vertex AI (end-to-end machine learning platform). Google Cloud is also developing its own custom chips, such as Tensor Processing Units (TPUs) (for machine learning training and inference), to boost its cloud performance and efficiency.
The three tech giants are not the only ones who are investing in AI cloud capacity. Other cloud providers, such as IBM, Oracle, Alibaba, and Tencent, are also expanding their AI offerings and infrastructure. Moreover, there are also emerging players, such as Databricks, Snowflake, and C3.ai, who are challenging the incumbents with their specialized AI solutions and platforms.
The competition in the AI cloud market is fierce, and the stakes are high. The leading tech companies who are investing billions in AI cloud capacity are not only aiming to capture the lucrative AI market, but also to shape the future of AI and its impact on the world.